Our Story | Citizen
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About Us

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Our Story

The Citizen hotel concept shifted from single hotel framework to chained hotels to take advantage of the rebound of the travel industry starting this 2022. In Manila , it is expected to increase travel arrival by 17% and local tourist and middle income earners continue to increase amid the surge of staycations.

 

Room opening in Manila cannot keep up with rooms increasing only by 5% per year. Old hotel chains such as Sogo, Victoria Court, Seda and Go Hotels are major players but all are focused on providing a traditional guest experience which is not so applicable to the bigger part of the market now which is the Millennials and Gen-Z who are more drawn into innovations and hyped with the changing trends.

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With this, we are targeting the youth travelers who embrace technology and are adaptable to changes to establish the first local chain that offers technology driven experience to its guests. Based on the market trend, it cannot be understated about the role of technology in travel and will continue to grow in importance in the upcoming year and beyond. Our price point is pegged as 1800-2800 per night which is the mid economy category which is considered as the fastest growing segment in the hospitality market. By this, we want to take advantage of the starting recovery of the travel industry. 

The Concept

Pacific Instyle Hospitality was founded in 2019 with its first property, Citizen Hotel situated in Makati, Philippines. From then, the company has continuously expanded to own, operate and managed city hotels in key locations in the Metro. 

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Our objective is to provide innovative operations management in building and hotel operations. We adapt to the post pandemic era of operations and make things efficient from the start without compromising control and customer satisfaction while strengthening the Citizen brand.

Know more about us

Pacific Instyle Hospitality was founded in 2019 with its first property, Citizen Hotel situated in Makati, Philippines. From then, the company has continuously expanded to own, operate and managed city hotels in key locations in the Metro. 

​

Our objective is to provide innovative operations management in building and hotel operations. We adapt to the post pandemic era of operations and make things efficient from the start without compromising control and customer satisfaction while strengthening the Citizen brand.

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